by AYVEO cares deeply about your privacy. We therefore only process data that we need for (the
improvement of) our services and we are careful with the information we have collected about you and your use of
our services. We will never make your data available to
third parties for commercial purposes.
AYVEO accessed thereon. The effective date for the validity of these terms and conditions is 13/11/2020, with the publication of a
is collected by us, what this data is used for and with whom and under what conditions
it may be shared with third parties. We also explain to you how we store your
data, how we protect your data against misuse and what rights you have with regard to
the personal data you have provided to us.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), what
security techniques we use and for whom the data is accessible.
Our online store is developed with software from Shopify. Personal data that you make available to us for our
services is shared with this party. Shopify has access to your data
to provide us with (technical) support, they will never use your data for any other purpose. Shopify
is obliged, based on the agreement we have made with them, to take appropriate security measures
. These security measures consist of the application of SSL encryption and a strong
password policy. Shopify is a certified processor of credit card data. Shopify uses
cookies to collect technical information related to your use of the software, no
personal data is collected and/or stored. Shopify reserves the right to share collected data
within its own group of companies to further improve its services. Shopify takes into account the
applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your
data may be processed in the United States.
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf
and does not use your data for its own purposes. However, this party may collect metadata about the
use of the services. These are not personal data. MijnDomein has taken appropriate technical and
organizational measures to prevent the loss and unauthorized use of your personal data. MijnDomein is bound by contract to secrecy.
E-mail and mailing lists
Our website uses Shopify, a third party that handles the email traffic originating
from our website and the sending of any newsletters. All confirmation emails you receive
from our website and web forms are sent through Shopify's servers. Shopify will never use your
name and email address for its own purposes. At the bottom of every email sent automatically through our
website you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our web site
. This can seriously reduce the functionality of our web site! Your personal data is stored securely by
that provide insight into whether emails are opened and read. Shopify] reserves the right to use your
data to further improve the service and in the process share information with
We use the services of . This party has appropriate technical and organizational measures in place to prevent misuse, loss and corruption of your and our data
as much as possible. has no access to our mailbox and we treat all our email traffic
We use the platform of
Mollie to process (part of) the payments in our webstore. Mollie processes your name, address and city details as well as your payment information such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
personal data. Mollie reserves the right to use your data in order to further improve its
services and to share (anonymized) data for this purpose with third parties.
All the above listed safeguards for the protection of your personal data apply equally
to the parts of Mollie's services for which it engages third parties. Mollie will not keep your
data longer than permitted by law.
We collect reviews through the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then
you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link
the review to your order. WebwinkelKeur also publishes your name on its own web site.
In some cases WebwinkelKeur may contact you to clarify your review. In
the event that we invite you to leave a review we will share your name and email address with
WebwinkelKeur. They will use this data only for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data
. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the
services, for this we have given permission to WebwinkelKeur. All
above stated guarantees for the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Sending and logistics
When you place an order with us it is our job to get your package delivered to you. We use
the services of PostNL to carry out the deliveries. It is therefore necessary for us to share your name,
address and place of residence data with PostNL. PostNL will use this data only for the purposes of
execution of the agreement. If PostNL engages subcontractors, PostNL will also make your data
available to these parties.
Invoicing and accounting
We use the services of DigiBTW for keeping our records and accounts. We share your name, address and place of residence data and details regarding your order.
These data are used to administer sales invoices. Your personal data are
protected transmitted and stored. DigiBTW is bound to secrecy and will treat your data
confidentially. DigiBTW will not use your personal data for purposes other than
those described above.
External sales channels
We sell (some of) our items through the Etsy.com platform. If you place an order through this
platform then Etsy.com shares your order and personal data with us. We use
this data to process your order. We will treat your data confidentially and have appropriate
technical and organizational measures in place to protect your data from loss and
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. That is, the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use these data to contact you - other than at your
request - at a later date we will ask you for your explicit consent. Your
data will not be shared with third parties other than to fulfill accounting and other administrative
obligations. These third parties are all bound to secrecy by virtue of the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our Website is processed for the purpose of further improving our
service. This data (e.g. your IP address, web browser and
operating system) does not constitute personal data.
Cooperation with tax and criminal investigations
In appropriate cases, by AYVEO may be required by law to share
your data in connection with governmental tax or criminal investigations. In such a case
we will be obliged to share your data, but we will resist
this within the possibilities provided by the law.
We will keep your data for as long as you are a client of ours. This means that we will keep your client profile until you
indicate that you no longer wish to use our services. If you indicate this to us we will interpret this
also as a forgetting request. Applicable administrative obligations require us to keep
invoices with your (personal) data so we will keep these data for as long as the applicable
period lasts. However, employees will no longer have access to your client profile and documents that
we have produced as a result of your order.
Under applicable Dutch and European law, you as a data subject have certain rights with
regard to the personal data processed by us or on our behalf. We explain below which
rights these are and how you can invoke them. In principle, to prevent misuse, we will send
statements and copies of your data only to your email address already known to us. If you wish to receive the
data at another e-mail address or e.g. by mail we will ask you to identify yourself
legitimately. We will keep records of completed requests, in the case of a forgetfulness request
we will keep records of anonymized data. All copies and transcriptions of data will be sent to you in the
machine readable data format that we use within our systems. You have the right at any time to lodge a
complaint with the Data Protection Authority if you suspect that we are using your personal data in a
Right of Inspection
You always have the right to inspect the data we process or have processed which relate to you personally or
are traceable to you. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data at the email address we have on record with a list of the processors
who hold this data, specifying the category under which we have
Right of rectification
You always have the right to have the data we are processing or have processed which relate to you personally or
are traceable to you rectified. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address we have on record that the data has been modified.
Right to restrict processing
You always have the right to restrict the data we process or have processed that relates to or is identifiable with you
. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the email address we have on record that the data will not be processed
longer until you lift the restriction.
Right of portability
You always have the right to have the data that we process or have processed, which relates to your person or
is traceable to you, carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
request is granted, we will send you copies or copies of all the data
about you that we have processed or that has been processed on our behalf by other processors or third parties at the email address we have on record. In all
likelihood in such a case we will no longer be able to continue the service because the secure
connection of data files can no longer be guaranteed.
Right of objection and other rights
You have the right to object, in appropriate cases, to the processing of your personal data
by or on behalf of by AYVEO. If you object we shall immediately cease the data processing in expectation of the settlement of your objection. If your objection is well founded, we will make copies and/or copies
of the data we are processing (or have processed) available to you and then permanently cease processing. You
also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our Privacy Officer.
Through our website cookies are placed by the U.S. company Google, as part of the "Analytics" service.
We use this service to keep track of and get reports about how visitors use the website.
This processor may be obliged by applicable laws and regulations to allow access to this
data. We collect information about your browsing habits and share this data with Google. Google can interpret this
information in conjunction with other data sets and thus track your movements on the Internet
. Google uses this information to serve, among other things, targeted ads (Adwords) and
other Google services and products.
Third party cookies
with respect to you, we will notify you by e-mail.
Mgr Wm Bekkerslaan 50 F
Netherlands (NO Visiting address)
Contact person for privacy matters
Ashley van Ommeren