Privacy Policy

Privacy policy byAyveo

http://www.byayveo.com

About our privacy policy

byAyveo cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by byAyveo. The starting date for the validity of these conditions is 18/05/2020, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

 

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
Web store software Shopify
Our webshop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Shopify reserves the right to share collected data within its own concern in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU / US Privacy Shield applies, your data may be processed in the United States.

myDOMAIN
We use the services of mijnDOMEIN for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. myDOMEIN has no access to our mailbox and we treat all our e-mail traffic confidentially. Payment processors Mollie We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by the legal terms.

Mollie
We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by the legal terms.

Paypal
We use the Paypal platform to process (part of) the payments in our webshop. Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Paypal has taken appropriate technical and organizational measures to protect your personal data. Paypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Paypal will share personal data and information regarding your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Paypal's services for which they engage third parties. Paypal does not store your data longer than allowed by the legal terms.

Reviews
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and accounting
Shopify
We use the services of Shopify to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. Shopify is obliged to observe secrecy and will treat your information confidentially. Shopify does not use your personal data for purposes other than those described above.


External sales channels

Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. These data (for example your IP address, web browser and operating system) are not personal data.
Participation in tax and criminal investigations
In some cases, byAyveo can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Participation in tax and criminal investigations
In some cases, byAyveo can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of byAyveo. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Cookies from third parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details
byAyveo
Mgr Wm Bekkerslaan 50F 3141SK Maassluis The Netherlands T E info@byayveo.com
Contact person for privacy matters
Ashley van Ommeren

PRESS ON NAILS

What is included with 1 set of nails?

There are 10 nails in all our press on nail sets.

Each order has 1 prep set :
- a 'how to prep your nails' instruction (English)
- nail file
- nail buffer
- 2 alcohol wipes
- cuticle stick
- 24 adhesive tabs

If you order multiple sets, you will receive 1x 24 self-adhesive tabs for each nail set.

There is no glue included. You can add these separately via our Extras.

How do I know which size to order?

You can get a Sizing Kit
order and use it to measure your exact size per finger. OF
you can measure your own fingers at home with a measuring tape and these
state when placing your order. On our Styles and Sizes
page you can see more information about how many millimeters for which size (0 -
9) hears.

I ordered the wrong nails, now what?

You have 24 hours to change or cancel your order. When this time has elapsed, the order is firm.

We
DO NOT take back wrongly ordered nails because these are to your own
choice to be made. It is therefore VERY important that you yourself
measure your nails correctly or purchase a Sizing Kit from us and that you
sizes note when ordering.

How long do the nails last?

With the right preparation, the nails will stay with the self-adhesive tabs
about 1-2 days. And with the nail glue this will take about 1-2 weeks
to be. The more 'heavy' work you do, the faster the nails
loosen/loosen up.

Can you reuse the nails?

The adhesive
tabs ensures that the nails can be used again.
If you use nail glue, you can file away the remnants of glue with a file
or you can buy a cheap electric file and use it for this
to use.

TABS | How do I remove my press on nails without damaging my own nails?

Adhesive Tabs

Dip
your fingers in lukewarm water, with a little bit of oil (olive oil,
sunflower oil, etc.). Let it soak for a while (10 min) and use e.g. from
cuticle pusher to gently push your nails away.

NAIL GLUE | How do I remove my press on nails without damaging my own nails?

Keep press on Nails: Dip your fingers for about 15-20 min in lukewarm water with a dash of oil
(olive oil, almond oil etc.). Then use the cuticle stick to
gently loosen your nail. Don't do this all at once, but little by
little until your press in nail falls off.

Do NOT keep press on nails: Place a cotton wool dipped in acetone on your fingers and wrap it with
aluminium foil. Let it soak for 10 minutes. After soaking, use
the cuticle stick to push away the press on nail. Let fingers dry
and file away the remainder. Make sure you use a cream or oil after this method
against dehydration.

Keep in mind that this method will damage your adhesive nail and make it unusable.

SHIPPING/RETURNS

How long does it take before I receive the nails?

It takes 5-7 working days before your order is shipped.

When this has been sent, it will take approx 1-3 business days take before you receive your order.

For international orders it will be approx 1-2 weeks take time for European orders and 2-6 weeks for outside the European border.

Can I return my nails?

You can only return your nails if they are damaged or incorrectly delivered.

See our Returns page for more information.